Indicators 16, 17, 18 and 19

Posted: Tue, 02/28/2012 - 12:05pm Updated: Fri, 01/23/2015 - 12:55pm

Indicators 16 and 17 are Compliance Indicators; Indicators 18 and 19 are Performance Indicators.


Indicator 16: Percent of signed written complaints with reports issued that were resolved within 60-day timeline or a timeline extended for exceptional circumstances with respect to a particular complaint, or because the parent (or individual or organization) and the public agency agree to extend the time to engage in mediation or other alternative means of dispute resolution, if available in the State. (20 U.S.C. 1416(a)(3)(B))

Indicator 17: Percent of adjudicated due process hearing requests that were adjudicated within the 45-day timeline that is properly extended by the hearing officer at the request of either party or in the case of an expedited hearing, within the required timelines.(20 U.S.C. 1416(a)(3)(B))

Indicator 18: Percent of hearing requests that went to resolution sessions that were resolved through resolution session settlement agreements. (20 U.S.C. 1416(a)(3)(B))

Indicator 19: Percent of mediations held that resulted in mediation agreements. (20 U.S.C. 1416(a)(3)(B))


Indicator 16: Percent = [Reports within timeline + Reports within extended timelines ÷ Complaints with reports issued] x 100

Indicator 17: Percent = [(Decisions within timelines + Decisions within extended timelines) ÷ Fully Adjudicated Hearings)] x 100

Indicator 18: Percent = (Settlement Agreements ÷ Resolution Sessions) x 100

Indicator 19: Percent = [Mediations related to due process that resulted in complete agreement + Mediations not related to due process that resulted in complete agreement ÷ Total number of mediations held] x 100

Monitoring Timelines

Information and Guidance

Indiana Resource Network

The following Resource Centers provide assistance and information with areas that affect Indicators 16, 17, 18, and 19: